The door - scanning & check-in
Open Run door from Sell (or /door/<event> directly). Door staff don't need accounts - the org door PIN (Org settings) unlocks it for 12 hours.
- Scan - tap "Camera scan" and point at any ticket QR. Green = in. A used ticket shows "already checked in" - that's your duplicate-ticket alarm.
- Type-in - every QR has a short code printed under it for when a screen is cracked.
- Walk-ups - cash and card buttons record the sale and admit in one tap. Card taps use the org's reader.
- Offline - the door caches the guest list. If the wifi drops you keep scanning; everything syncs back when it returns.
Multi-day passes admit once per day automatically. Party tickets (one purchase, several QRs) admit each bearer.
Still stuck? Email hello@eventscommand.com.