Messaging - reaching people

One front door: Grow → Messaging.

• Campaigns - a one-time blast to a segment (everyone, regulars, lapsed…). Email now; SMS activates when the org's texting number is approved.
• Automations - welcome new leads, thank first-timers, follow up after events. Set once, runs forever.
• Outbox - every message ever sent or received, with delivery status. Failed sends retry themselves; Discard stops one for good.
• Replies land with you - outgoing mail is set so answering a vendor's question is just hitting reply; their reply comes to the org owner's inbox and is logged in the Outbox.
• Team chat - internal, with polls for scheduling board meetings (approval voting: everyone checks all times that work).

Each morning with any activity, the owner gets a daily digest: yesterday's sales, new applications, overdue invoices, the week ahead.