Refund Policy

Who issues refunds

Each organizer sets the refund policy for their own event. Refund requests are reviewed and issued by the organizer, not the platform.

How to request one

Contact the organizer of your event (their contact appears on the event page and your receipt). Approved refunds are returned to your original payment method via Stripe, typically within 5–10 business days.

Booth fees and donations

Vendor/booth fees follow the festival’s stated terms (for example, non-refundable after a cutoff date). Donations are generally non-refundable; contact the organization for exceptions.

Canceled events

If an organizer cancels an event, paid orders are refunded automatically.